Privacy Policy
Last updated: May 19, 2026
Kalibor UAE ("we", "our", or "us") operates the website kalibor.ae. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect information you voluntarily provide when you:
- Create an account or register on our website
- Place an order or make a purchase
- Subscribe to our newsletter
- Contact our customer support team
- Submit a product review
This information may include your name, email address, phone number, billing and delivery address, and payment details (processed securely by our payment gateway partners).
We also automatically collect technical information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders and arrange delivery
- Send you order confirmations, shipping updates, and receipts
- Respond to customer service requests and enquiries
- Send promotional emails and special offers (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or unauthorised transactions
- Comply with legal obligations under UAE law
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services, including:
- Delivery and logistics partners for order fulfilment
- Payment processors for secure transaction handling
- Email service providers for communications
All third-party partners are contractually obligated to keep your information confidential and use it only for the services they provide to us.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser. Please note that disabling cookies may affect certain features of our website.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, please contact us at support@kalibor.ae.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Kalibor UAE
Email: support@kalibor.ae
Phone: +971 54 769 6007
WhatsApp: +971 54 769 6007